Yes, we require a security deposit which is due at the time of booking your rental if you choose to rent without a driver. Security deposits are $1000.
We process security deposit refunds the next business day upon return of the rental. It may take 7-10 business days for your bank to process the refund to your account.
Please keep in mind that in some situations a security deposit is not refunded due to damages or other fees incurred. You will be notified if this is the case.
If you have not received your refund after 10 business days please feel free to reach out to us for assistance.
Customers will receive a full refund or credit with 48 hours notice of cancellation. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price.
We are located in The Atlantic beach/Emerald Isle area of NC. At the time of your booking we will conveniently meet you at the crystal coast public dock. We also deliver to other areas in NC upon request. Call to get details.
Yes, gas is included in every rental purchase.
Yes, you may bring drinks, snacks, and alcohol on board.
We ask that you remove all trash and personal items from the rental upon return. Excessive uncleanliness and trash left on board may incur a cleaning fee.
Please keep in mind that drinking and driving laws apply to operating a boat on the water
Absolutely! Our boats provide an auxiliary plug (headphone port). Some boats and jet ski's also have Bluetooth capability.
When playing music on the lake, please keep the volume at a respectful level. Sound carries easily across the water, so please be mindful of lake residents when playing music in coves.